Job Description

Roles & Responsibilities

Identify, conceptualize, and design high-impact AI and GenAI use cases aligned to business and industry needs.

Translate complex business problems into structured AI solution concepts and scalable offerings.

Define solution blueprints, operating models, workflows, and high-level architectures for AI-led initiatives.

Develop clear value propositions, ROI models, and business cases for AI solutions.

Articulate how AI initiatives drive revenue growth, cost optimization, risk reduction, or experience improvement.

Must-Have Skills

Create executive-level narratives showcasing AI benefits, differentiation, and outcomes.

Strong experience in AI strategy, solution design, or digital consulting

Proven ability to frame business problems and translate them into AI-driven solutions

Solid understanding of AI, ML, and Generative AI concepts at a business and architectural level

Experience building value propositions, business cases, and ROI models

Excellent executive communication, storytelling, and presentation skills

Skills Required

RoleHead - AI Strategist

Industry TypeITES/BPO/KPO

Functional AreaITES/BPO/Customer Service

Required Education Bachelor Degree

Employment TypeFull Time, Permanent

Key Skills

• AI STRATEGY & ROAD MAPPING
• DIGITAL TRANSFORMATION
• GENERATIVE AI (GENAI) USE CASES
• INTELLIGENT AUTOMATION

Other Information

Job CodeGO/JC/2528/2026

Recruiter NameMaheshwari Balasubramanian