As a Ground Hostess, you will play a vital role in ensuring a smooth and pleasant experience for passengers at the airport. Your responsibilities will include:- **Passenger Assistance**: Help passengers with check-in, boarding, and luggage handling to ensure they have a hassle-free travel experience.- **Information Dissemination**: Provide clear and accurate information about flight schedules, boarding gates, and other essential services to keep passengers informed.- **Customer Service**: Address passenger queries and concerns with a friendly attitude and resolve issues promptly to enhance customer satisfaction.- **Coordination with Airlines**: Work closely with airline staff and security personnel to ensure efficient operations and safety protocols are followed at all times.- **Emergency Procedures**: Be trained and ready to follow emergency procedures to ensure passenger safety and well-being during unforeseen situations.The ideal candidate for this role will possess strong communication and interpersonal skills. You should be friendly, approachable, and able to provide excellent customer service. Attention to detail is essential, as you will be handling various passenger needs and ensuring accurate information is shared. A readiness to work flexible hours, including weekends and holidays, is important. You should also be comfortable working in a fast-paced environment and able to remain calm under pressure. A 12th-grade education is required, and prior experience in customer service is a plus but not mandatory.

• Experience

0 - 1 Years

• No. of Openings

45

• Education

12th Pass

• Role

Ground Hostess

• Industry Type

Hotel / Restaurant / Hospitality

• Gender

[ Male / Female ]

• Job Country

India

• Type of Job

Full Time

• Work Location Type

Work from Office

• Face interview location

KOLKATA