Job Title - GN - SONG - Service - Nice CXOne - ManagerManagement Level: 07/ ManagerLocation: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, ChennaiMust have skills: Cloud contact center/ CCaaS/ Conversational AIGood to have skills: Nice CXoneExperience: Minimum 10 years of experience is requiredEducational Qualification: MBA/PGDM from tier 1 or 2Job Summary: You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance.Areas of Work: Nice CXone Contact Centre Solutions and Pre-SalesAs Part Of These, You Will Drive The Following Use strong project management skills: Leverage good understanding of principles, theories, practices and techniques for managing project workload and analysis needed for key deliverables Deploy understanding of technology and software development cycle: Apply critical thinking, resource management and problem-solving skills. Create valid business cases: ROI generation and project management of solution deployment, being organized and comfortable planning several months in advance