Global Product Director

india, Haryana, Gurugram

Full–time

Posted on: a day ago

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Our Global Business Function & Service organizations are undergoing bold transformation to become truly tech-first, AI-powered organizations. We aim for structural reinvention and are reimagining how we operate, deliver value, and partner with the business by embedding technology, data, and AI at the core of every service and process.

In our journey to power end-to-end user experiences, our Digital organizations are moving away function-led service delivery to experience-led, platform-enabled capabilities that are scalable, intelligent, and continuously improving. This means:

· Creating seamless user journeys across functions, geographies, and tools

· Designing services as digital products, with clear ownership, roadmaps, and measurable outcomes

· Leveraging AI, automation, and advanced analytics to augment human expertise and unlock productivity

· Building interoperable, API-enabled platforms that reduce fragmentation and technical debt

· Shifting from reactive service provision to proactive, data-driven orchestration

As a Global Product Owner, you will play a critical role in defining and delivering a connected vision — ensuring that technology enhances employee productivity, improves operational efficiency, and provides data-driven decision support, while maintaining enterprise-grade reliability, security, and scalability.

Among your responsibilities, you will:

· Deliver business results and customer value

o Ensure that the product build is iterative and release new features to create customer value

o Track adoption and performance to inform future work

o Deliver on specific and measurable KPIs to be defined for your Product(s)

o Manage relevant budget processes and supporting Portfolio Lead in annual funding process

· Represent the voice of customer groups

o Partner with cross-functional groups across Digital Product stakeholders to understand, align, and implement solutions to support our vision

o Engage with customers, functional and tech teams to identify opportunities to enhance our value proposition, digital products and solutions

o Align across function and technical teams to develop and deliver our Digital product roadmap

o Pro-actively seek user feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts

o Determine tradeoffs involving user value, cost, and speed to execution

o Facilitate product demos to empower Portfolio team with real-time feedback from BCG users

· Own product roadmap and oversee outcomes delivered by the Squad

o Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when

o Define and clearly communicate acceptance criteria based on business & customer needs

o Create and own a comprehensive product roadmap starting with Digital and AI solutions to strengthen our vision and value proposition

· Support and enable the Squad to get its work done

o Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements

o Engage with Tech Area Lead, Portfolio Lead, and Chapter Lead regarding resourcing and functional engagement

o Provide feedback as part of performance management of Squad members and other members of the Portfolio

· Set an overall vision to direct and inform the Squad’s work

o Work closely with the Product Lead to understand and drive alignment on the Portfolio’s business strategy, goals, and objectives

o Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work

o Share information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organization

· Enable the organization’s new way of working

o Model behaviors supporting the organization’s transformation to a new way of working

o Actively create and maintain a Squad culture aligned to the organization and Agile behaviors

o Provide informal and formal feedback within context of performance management

What You'll Bring

· Demonstrated experience as an End-to-End Product Owner, Product Manager or equivalent role

· A passion for Digital, AI and innovative solutions leveraging Digital and Agentic capabilities

· Comfort with application development and integration within your suite of products

· 10+ years’ relevant experience in Digital Products / IT organizations

· Understanding of Agile principles and ways of working

· Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects

· Collaborative thinker who can converge different ideas into tangible products

· Exceptional communications and stakeholder management skills

· Experience in consulting, professional services firms and/or working with consulting teams preferred

Who You'll Work With

· BCG geographic leadership and business leaders as customers, translating their voice and emergent needs into experience enablement and product focused user stories

· Cross-functional digital product team members, & other Product Owners within BCG, on solutions, workflows, product roadmap, and collaborate on best practices to ensure alignment between squads

· Squad members to ensure they have a shared understanding of the work

· Agile Coaches for guidance on Agile ways of working and to promote agility within your team

· Chapter Leads and Tech Area Leaders for technical solutioning and delivery

· Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies

Additional info

YOU’RE GOOD AT

· Being customer-focused and dedicated to understanding and learning about customer needs and requirements

· Operating with a transparency mindset, communicating clearly and openly

· Being comfortable leading, directing, and empowering team members without formal management authority

· Collaborating cross-functionally with business functions, as well as technology teams to deliver portfolio and squad outcomes

· Working with ambiguous requirements and multi-disciplinary teams

· Influencing stakeholders up to the senior levels of the organization

· Bringing a user-experience and data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs

· Looking for opportunities to innovate and get things done better and faster

· Leading and contributing to the decision-making process and facilitates conflict resolution

· Facilitating change and continuous improvement activities

YOUR TRAVEL

Mostly from the BCG office, occasionally work at other BCG offices.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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