We are seeking an experienced Fullstack Application Support Engineer responsible for resolving critical production issues (Sev1/Sev2) and contributing to application development. This hybrid role requires robust expertise in Python, TypeScript, AWS services, CI/CD pipelines, and monitoring tools. The ideal candidate should be able to independently manage shift operations while ensuring system uptime, stability, and seamless support experience.Title: Fullstack Application Support EngineerLocation: Remote workWork timings: 24*7 Rotational shiftsKey ResponsibilitiesDevelopment & Automation (40%)Debug, enhance, and maintain applications built using Python and TypeScript.Develop automation scripts and tools to streamline support patches, bug-fixes, and implement small enhancements as required.Work with development teams to enhance reliability, stability, and performance.Application Support (60%)Troubleshoot and resolve Sev1/Sev2 production issues in a timely manner.Perform root cause analysis (RCA) for application, infrastructure, and CI/CD-related issues.Monitor system health using Datadog, AWS CloudWatch, or equivalent tools.Respond to alerts, manage escalations, and ensure adherence to SLAs.Maintain detailed incident documentation, RCAs, and update runbooks.Collaborate with DevOps, Development, and Cloud teams to ensure application reliability.Follow managed services operational processes for smooth support SkillsStrong hands-on programming experience in Python (fastapi/Flask or Django) and working knowledge of TypeScript.Ability to troubleshoot issues across AWS services including VPC, Security Groups, IAM, EC2, ECS, Lambda, S3, RDS, DynamoDB, SQS, SNS, Secrets Manager, and Parameter Store.Practical experience with CI/CD pipelines using CircleCI or Jenkins, including pipeline monitoring and issue resolution.Proficiency with monitoring tools such as Datadog (preferred) or AWS CloudWatch, including log analysis, metrics evaluation,