Job Title: Front Office Executive

Department: Operations
Reporting To: Regional Operations Manager
Job Type: Full-Time
Location: SHOW ROOM NO-5,LUXURIA TRADE HUB,DUMAS ROAD,RUNDH GAM,SURAT, 395007

Job Summary

We are seeking a Front Office Executive – Operations to manage and support the day-to-day administrative and operational activities of the showroom. The role focuses on showroom operations, presentation, inventory coordination, documentation, and internal team support to ensure a smooth and professional customer experience.

Note: This is a non-sales role.

Key Responsibilities:

Showroom Operations

• Support daily administrative and operational activities of the showroom
• Ensure smooth opening and closing of the showroom as per company guidelines
• Adhere to company policies, SOPs, and operational standards

Inventory & Housekeeping Management

• Monitor and manage stationery and housekeeping inventory
• Ensure demo lifts, samples, and display units are well maintained and functional

Showroom Presentation

• Maintain cleanliness, organization, and overall visual appeal of the showroom
• Ensure displays and samples meet brand and merchandising standards

Customer Service Support

• Assist internal sales teams by coordinating walk-ins and handling basic customer queries
• Ensure a welcoming, professional, and courteous front-desk experience
• Escalate and help resolve operational issues in a timely manner

Documentation & Reporting

• Maintain accurate records of walk-ins, inventory, and maintenance activities
• Prepare and submit regular operational and maintenance reports

Maintenance & Facilities

• Coordinate with vendors and maintenance teams for repairs and upkeep
• Handle basic troubleshooting of showroom equipment and fixtures

Compliance & Safety

• Ensure adherence to safety, hygiene, and compliance standards
• Conduct routine safety checks and immediately report any hazards

Qualifications

• Bachelor’s Degree (any discipline)

Experience

• 0–2 years of experience
• Freshers are welcome if they have good communication and grooming skills
• Experience in retail, hospitality, front office, or customer-facing roles is an added advantage

Key Skills

• Strong verbal communication skills (English and regional language)
• Customer service–oriented mindset
• Good interpersonal and coordination skills
• Basic computer knowledge (MS Office, email)
• Ability to multitask and handle administrative responsibilities

Grooming & Personality

• Neat and presentable appearance
• Polite, professional, and customer-friendly attitude
• Ability to remain calm and composed under pressure

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person