You will be representing Simaero India at the Gurugram training centre as a Front Desk & Customer Experience Executive. Your role will involve being the first point of contact for airline crew, instructors, airline management representatives, DGCA officials, auditors, and international visitors. It is essential to maintain professionalism, discretion, regulatory awareness, and exceptional customer service standards aligned with global aviation practices.

Key Responsibilities:
- Manage the Front Desk operations to ensure a professional and welcoming environment
- Act as the primary point of contact for pilots, instructors, airline representatives, and vendors
- Handle incoming calls, official emails, and training-related enquiries accurately and courteously
- Coordinate closely with Training, Operations, Engineering, and Administration teams
- Maintain visitor logs, access control records, and regulatory documentation
- Ensure adherence to internal SOPs, safety standards, security protocols, and DGCA compliance requirements
- Support scheduling coordination and assist in smooth daily training operations
- Uphold confidentiality standards in handling sensitive training and regulatory information

Candidate Profile:
- Graduate in any discipline
- 25 years of experience in Front Desk / Customer Service / Corporate Reception (Aviation or regulated industry preferred)
- Excellent spoken and written English communication skills
- Proficiency in MS Office (Word, Excel, Outlook)
- Professional appearance with a service-focused mindset
- Ability to work in a structured, compliance-driven environment

Joining Simaero will offer you the opportunity to:
- Be part of a global aviation training organisation
- Work in a DGCA-approved Full Flight Simulator centre
- Interact with international airline professionals and pilots
- Gain exposure to a structured, safety-first, compliance-oriented workplace
- Grow within a professional aviation ecosystem

Application Process:
Apply via LinkedIn Quick Apply.

(Note: Only shortlisted candidates will be contacted) You will be representing Simaero India at the Gurugram training centre as a Front Desk & Customer Experience Executive. Your role will involve being the first point of contact for airline crew, instructors, airline management representatives, DGCA officials, auditors, and international visitors. It is essential to maintain professionalism, discretion, regulatory awareness, and exceptional customer service standards aligned with global aviation practices.

Key Responsibilities:
- Manage the Front Desk operations to ensure a professional and welcoming environment
- Act as the primary point of contact for pilots, instructors, airline representatives, and vendors
- Handle incoming calls, official emails, and training-related enquiries accurately and courteously
- Coordinate closely with Training, Operations, Engineering, and Administration teams
- Maintain visitor logs, access control records, and regulatory documentation
- Ensure adherence to internal SOPs, safety standards, security protocols, and DGCA compliance requirements
- Support scheduling coordination and assist in smooth daily training operations
- Uphold confidentiality standards in handling sensitive training and regulatory information

Candidate Profile:
- Graduate in any discipline
- 25 years of experience in Front Desk / Customer Service / Corporate Reception (Aviation or regulated industry preferred)
- Excellent spoken and written English communication skills
- Proficiency in MS Office (Word, Excel, Outlook)
- Professional appearance with a service-focused mindset
- Ability to work in a structured, compliance-driven environment

Joining Simaero will offer you the opportunity to:
- Be part of a global aviation training organisation
- Work in a DGCA-approved Full Flight Simulator centre
- Interact with international airline professionals and pilots
- Gain exposure to a structured, safety-first, compliance-oriented workplace
- Grow within a professional aviation ecosystem

Application Process:
Apply via LinkedIn Quick Apply.

(Note: Only shortlisted candidates will be contacted)