We are looking for a Floor Manager to join our team at Oikoshreem Infratech Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to solar. The role offers ₹15,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner and manage team.
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduation and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Floor Manager job
Please go through the FAQs to get all answers related to the given Floor Manager job
Who is eligible to apply for this Floor Manager job at Oikoshreem Infratech Limited?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Domestic Calling for this Floor Manager job offered by Oikoshreem Infratech Limited.

How much can you earn in this position?
Ans : You can earn between ₹15,000-₹30,000 per month in this Floor Manager position.

What shift and timings does this job follow?
Ans : This Floor Manager job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Awadh Vihar Yojna, Lucknow.

How many openings are available for this position?
Ans : There is 1 opening available for this position.

Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-7 years of experience can apply for this Floor Manager job. Only male candidates can apply.

What work will you do in this role?
Ans : As a Floor Manager, you will work on skills like Computer Knowledge, Domestic Calling.

Where is this job located?
Ans : This Floor Manager job is located in Awadh Vihar Yojna, Lucknow.

What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-7 years of experience is ideal for this Floor Manager job.

Why should you apply for this Floor Manager job?
Ans : This Floor Manager job offers a salary between ₹15,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.

Candidates can call HR for more info.