Hi, We are #Hiring!! We’re looking for a motivated, high-potential professional to join our team as a • *Collections Specialist.** • *Experience - 1-3 years** • *Location - Gurugram (Hybrid)** • *Budget - 3.5 LPA** • *Requirement:** • 1+ years of office experience in • *Collections, Customer Service, or Sales Support.** • Strong analytical mindset, attention to detail, and top-tier time management. • High School Diploma required; Associate’s degree or equivalent experience preferred. • Experience with Microsoft Office (especially • *Excel—think formulas and filtering** ) and have experience with • *CRM systems or Oracle.** • Comfortable to talk to anyone—from internal stakeholders to diverse global clients—with clarity and empathy. • *What You’ll Do** • Manage a rolling • *B2B portfolio (approx. 600 transactions/quarter)** , using a mix of automated workflows and personal touchpoints • *(phone/email) to secure payments.** • Identify client issues early, escalate when needed, and craft creative payment plans or solutions to keep things moving. • Partner with Order Management, Portal, and Cash Application teams to ensure every dollar is accurately coded and every overpayment is refunded. 𝙄𝙛 𝙄𝙣𝙩𝙚𝙧𝙚𝙨𝙩𝙚𝙙 𝙠𝙞𝙣𝙙𝙡𝙮 𝙨𝙝𝙖𝙧𝙚 𝙮𝙤𝙪𝙧 𝙧𝙚𝙨𝙪𝙢𝙚 𝙖𝙩 𝘿𝙚𝙚𝙠𝙨𝙝𝙖𝙣@𝙚𝙭𝙘𝙚𝙡𝙜𝙚𝙣𝙨.𝙘𝙤𝙢. \*\*\* 𝐎𝐍𝐋𝐘 𝐑𝐄𝐋𝐄𝐕𝐀𝐍𝐓/𝐒𝐇𝐎𝐑𝐓𝐋𝐈𝐒𝐓𝐄𝐃 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐖𝐈𝐋𝐋 𝐁𝐄 𝐂𝐎𝐍𝐓𝐀𝐂𝐓𝐄𝐃\*\*\* • *Full Name:** • *Total Experience:** • *Location:** • *Current CTC:** • *Expected CTC:** • *Notice Period:** • *Are you willing to work on Excelgens Payroll:** Regards, Deeksha