Salesforce Solutions Architect, Veradigm

India, Remote

About The Job

Veradigm seeks a dynamic Salesforce Solutions Architect to play a pivotal role in shaping the strategy, execution, and continuous enhancement of Salesforce solutions across multiple subsidiaries. This key position entails spearheading the implementation and iterative refinement of our Salesforce Sales Cloud, CPQ, Service Cloud, and Communities. Additionally, the role involves the critical responsibility of maintaining seamless integrations that facilitate bi-directional data flow between Salesforce and closely integrated systems, including our core EHR product, data warehouse, and various third-party applications. If you're passionate about leveraging Salesforce to drive organizational growth and efficiency, this is the opportunity for you to make a significant impact in a collaborative and innovative environment.

If you are driven by the opportunity to architect innovative solutions and champion operational excellence, we invite you to apply and become a catalyst for positive change within our organization.

Responsibilities

• Responsible for the overall design of the functional Salesforce solution and for recommending best practices based on business needs.
• Translate business requirements into well-architected solutions that optimize the Salesforce platform within the framework of the organization's enterprise architecture and information security policies.
• Lead technical design sessions, as well as detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc.
• Independently drive multiple projects end-to-end, ensuring successful planning, execution, analysis, and communication throughout the process.
• Support third-party integrations, including New Voice Media, Zuora, Slack, Outreach, Drift, Marketo, and others, as well as third-party apps built on the Salesforce platform.
• Provide hands-on training to Salesforce users on core functionality, new apps, and enhancements, empowering them to leverage Salesforce effectively.
• Maintain Salesforce Application Architect credentials and stay up-to-date on the latest best practices to ensure continued excellence in solution delivery.
• Proactively monitor production uptime and performance to ensure seamless operation of Salesforce systems.

About You

• Excellent verbal and written communication skills are essential for collaborative engagement with stakeholders in requirement gathering and refinement.
• 6+ years of relevant work experience in the Business Systems or Operations environment, with at least 4 years of hands-on experience with Salesforce Sales, Service, and Community clouds.
• Active Salesforce certifications required: Application Architect
• Proven experience in architecting and implementing Salesforce CPQ solutions for enterprise clients.
• Experience with structured release management, Scrum methodologies, and project management tools such as JIRA is essential.
• Familiarity with Eclipse IDE and GIT for packaging deployments is preferred.
• Knowledge and experience of APIs, webhooks, and data transfer approaches are necessary, with expertise in creating and maintaining Boomi processes or any enterprise iPaaS solution highly desired.
• Salesforce Community development and deployment experience is required, while knowledge of SEO and Single Sign-On (SSO) is preferred.

Bonus Qualifications

• 2+ years of experience in a SaaS-based company, demonstrating a strong understanding of cloud-based technologies and methodologies.
• Healthcare sector experience, providing valuable insight into industry-specific challenges and requirements.
• Experience with Zuora or Boomi Flow is considered a significant advantage, showcasing proficiency in key platforms used within the organization.
• Proficiency in creating reports and dashboards using Tableau, PowerBI, or AWS Quicksight is a plus, indicating the ability to derive actionable insights from data and enhance decision-making processes.

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability, or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

Compensation Range

$163,423-$216,536

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

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