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ESaaS - SFDC - B2C Solution Architecture

Full–time

Posted on: 4 days ago

Key Responsibilities
  • Solution Architecture: Design end-to-end Agentforce solutions using Salesforce Data Cloud (as the Grounded Knowledge Model) and the Einstein Trust Layer.
  • Hybrid AI Integration: Architect Bring Your Own Model (BYOM) solutions, routing inference from Salesforce to pre-approved LLMs in Azure AI Foundry via secure REST APIs.
  • Complex Use Case Delivery: Lead technical implementation for autonomous claims triage, proactive risk mitigation (event-driven architecture), and cross-cloud RAG (retrieval from CosmosDB).
  • Governance & Enablement: Establish guardrails for citizen developers using Agentforce Builder and Flow, ensuring all code/config is managed in Azure DevOps with standard security scans.
  • Integration: Design Apex Invocable Methods triggering MuleSoft APIs to backend SAP/ERP systems, and leverage Platform Events for real-time automation.

    • Required Skills
  • 12+ years in Salesforce architecture; 2+ years hands-on with Agentforce, Data Cloud, and Einstein Trust Layer .
  • Deep expertise in LLMs, prompt engineering, and RAG patterns .
  • Proven experience with BYOM architecture and routing inference to Azure AI Foundry (or AWS/GCP).
  • Strong integration skills: REST/GraphQL APIs, Apex, Platform Events, and vector databases (e.g., CosmosDB).
  • Familiarity with enterprise security, hallucination detection (e.g., ArizeAI), and IaC (Terraform) is a plus.

    • Certifications (Preferred)
  • Salesforce Application/System Architect or AI Specialist.