Role Overview:
You will be part of the Customer Support Team - Administrative Area, dedicated to providing support and application consultancy on administrative and accounting modules of our ERP OPUS. Your main focus will be to ensure timely and qualified support to clients, guiding them in managing administrative processes and ensuring excellent service with a continuous improvement perspective.

Key Responsibilities:
- Providing support and assistance to clients on administrative and accounting issues related to the ERP OPUS
- Problem-solving and troubleshooting activities on client feedback
- Analyzing critical issues and identifying effective solutions to ensure customer satisfaction
- Managing incoming tickets, prioritizing and meeting deadlines
- Collaborating with the team to share best practices and continuously improve service

Qualifications Required:
- Diploma or Degree, preferably in the economic-administrative field
- Preferably at least 2 years of professional experience in customer support or application support roles in the administrative area
- Good knowledge of administrative and accounting processes
- Interest and sensitivity towards ERP and management systems
- Customer-oriented and problem-solving skills
- Proficiency in English language

Additional Company Details:
Centro Software is a leading player in Italy in the development of multilingual second-generation ERP software. The company's ERP systems are successfully used by over 3,000 companies in various industries, with operational branches worldwide. Centro Software stands out for its dynamic Research & Development and the avant-garde of its products, offering comprehensive management of business processes. The company invests in skills development through continuous training programs managed by the Education department, providing a dynamic and structured environment ideal for professional growth. Employees at Centro Software value collaboration and face projects and challenges with a spirit of teamwork.

Benefits and Perks:
You will work in a highly collaborative and dynamic environment with:
- Flexible working hours
- Customized training programs
- Company welfare and health fund
You will also have the opportunity to join a company that is continuously growing in the IT market.

Location and Contract Details:
Contract type, remuneration, and level of classification will be based on experience.
Location: MANTOVA (MN)
Candidates must have their own transportation to reach the workplace.
Availability for occasional short trips to client sites in neighboring areas may be required.

Centro Software promotes an inclusive work environment free from discrimination. Applications from Protected Categories (Law 68/99) will be positively evaluated.
Interested candidates are requested to send a detailed CV with authorization for the processing of personal data in accordance with art. 13 GDPR 679/16. Role Overview:
You will be part of the Customer Support Team - Administrative Area, dedicated to providing support and application consultancy on administrative and accounting modules of our ERP OPUS. Your main focus will be to ensure timely and qualified support to clients, guiding them in managing administrative processes and ensuring excellent service with a continuous improvement perspective.

Key Responsibilities:
- Providing support and assistance to clients on administrative and accounting issues related to the ERP OPUS
- Problem-solving and troubleshooting activities on client feedback
- Analyzing critical issues and identifying effective solutions to ensure customer satisfaction
- Managing incoming tickets, prioritizing and meeting deadlines
- Collaborating with the team to share best practices and continuously improve service

Qualifications Required:
- Diploma or Degree, preferably in the economic-administrative field
- Preferably at least 2 years of professional experience in customer support or application support roles in the administrative area
- Good knowledge of administrative and accounting processes
- Interest and sensitivity towards ERP and management systems
- Customer-oriented and problem-solving skills
- Proficiency in English language

Additional Company Details:
Centro Software is a leading player in Italy in the development of multilingual second-generation ERP software. The company's ERP systems are successfully used by over 3,000 companies in various industries, with operational branches worldwide. Centro Software stands out for its dynamic Research & Development and the avant-garde of its products, offering comprehensive management of business processes. The company invests in skills development through continuous training programs managed by the Education department, providing a dynamic and structured environment ideal for professional growth. Employees at Centro Software value collaboration and face projects and challenges with a spirit of teamwork.

Benefits and Perks:
You will work in a highly collaborative and dyn