Date: Mar 13, 2026

Location: Shirwal, India

Company: ACG

Objective-

To maintain Quality standards in manufacturing as per customer requirements by implementing all Quality processes.

Primary Responsibilities-

Strategic and planning

• Ensure compliance of CTQ requirements in order to eliminate repeat complaints from customers.

Core Functional

Core

• Conduct testing of material as per Quality Plan and assign and inform Quality Status to Production.
• Analyse of product/process non-conformity along with concerned production team to find out root cause of the issue.
• Adhere compliance to all laid down SoP’s and Work Instructions as per cGMP, ISO, and other systems in QA lab.
• Analysis of internal and external customer quality issues.
• Maintain all equipment of QA lab are in working conditions.

Internal Processes

• Prepare reagents for testing wherever necessary and keep checking the strength of reagents/material at regular intervals.
• Sampling of semi-finished products & slit reels as per sampling plans, conduct analysis as per quality plans, work instructions and share results with concerned department.
• Communicate deviations as per laid down systems.
• Ensures all the reagents/counter samples (Retention) are label with relevant details.
• Maintain records and samples in a systematic way for early retrieval and traceability.
• Prepare Monthly Information System (MIS) report for the deviations observed along with the action plan which includes the CAPA effectiveness submitted against the internal/external rejections/complaints during execution of respective customer orders.

People development:

NA

KRA's-

• Eliminate customer complaint in shift for any quality/technical reason.
• Eliminate deviations in shift (SAP entry, roll stamping, red card clearance, documentation, GMP practices on shop floor).
• Monitor and devise action plan along with production team to achieve reduction in COPQ as per Business requirement.
• Ensure order processing of customers as per Sales Order and Critical to Quality (CTQ).
• Prepare monthly MIS