Job Title: Customer Support representative

Location: Indore work from office

Undergraduate can apply

Minimum 6 months customer support experience.

Salary: 28000-25000INR

Work Schedule: Rotational week-offs and night shifts

Responsibilities:

• Handle customer inquiries via email, promptly and professionally.
• Provide accurate information on products, services, and policies.
• Assist in troubleshooting technical issues or directing to appropriate departments.
• Maintain professionalism and empathy in customer interactions.
• Collaborate to enhance customer service procedures.

Requirements:

• Good to EXCELLENT English communication skills (verbal and written).
• Prior customer service experience preferred.
• Ability to multitask in a fast-paced environment.
• Problem-solving abilities and customer-oriented mindset.
• Proficiency in computers and customer service software.

Qualifications:

• Minimum UNDERGRADUATE, diploma or equivalent.

we are an equal opportunity employer. We embrace diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹28,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Provident Fund

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Work Location: In person