We are looking for a Email And Chat Process Executive to join our team at HITACHI. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 22,000 - ₹ 28,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email And Chat Process Executive job
Please go through the FAQs to get all answers related to the given Email And Chat Process Executive job

• What is the eligibility criteria to apply for this Email And Chat Process Executive job?
Ans: The candidate should be All Education levels and above with Freshers of experience

• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹28500 per month that depends on your interview. It's a Full Time job in Greater Noida.

• How many working days are there for this Email And Chat Process Executive job?
Ans: This Email And Chat Process Executive job will have 6 working days.

• Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., Hitachi.

• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.

• How many openings are there for this Email And Chat Process Executive role?
Ans: There is an immediate opening of 10 Email And Chat Process Executive at Hitachi

• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.

• What are the timings of this Email And Chat Process Executive job?

Ans: This Email And Chat Process Executive job has Day Shift.

Candidates can call HR for more info.