We are looking for a Education Counsellor to join our team at Universities Hub. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹12000 - ₹15500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Education Counsellor job
Please go through the FAQs to get all answers related to the given Education Counsellor job
What are the eligibility criteria for this Education Counsellor job?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Computer Knowledge, International Calling for this Education Counsellor job offered by Universities Hub in Brahmpuri, Jaipur.

What salary is offered for this Education Counsellor job?
Ans : The salary for this Education Counsellor job ranges between ₹12,000-₹15,500 per month.

What shift and timings does this job follow?
Ans : This Education Counsellor job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Brahmpuri, Jaipur.

How many vacancies are there for this Education Counsellor job?
Ans : There are 8 vacancies for this Education Counsellor role.

Is this job open for all genders?
Ans : Yes, this Education Counsellor job is open for both male and female candidates.

What does the role of Education Counsellor involve?
Ans : As a Education Counsellor, your work will involve skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.

What is the job location for this position?
Ans : The job location for this Education Counsellor position is Brahmpuri, Jaipur.

Who is the right fit for this Education Counsellor job?
Ans : A candidate having skills like Computer Knowledge, International Calling with 1-1 years of experience is the right fit for this Education Counsellor job.

What makes this Education Counsellor job a good opportunity?
Ans : This Education Counsellor job is a good opportunity as it offers a salary between ₹12,000-₹15,500 per month. This is a Full Time job and has 8 openings.

Candidates can call HR for more info.