About the Organisation Tata Consultancy Services (TCS) is a global digital transformation and technology partner for leading organizations. Since 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. About the Job: Tata Consultancy Services is hiring an Ecommerce Omni-Channel Experience Associate to join. The role involves supporting omni-channel experience by developing and executing content strategies for B2B and B2C channels, ensuring consistency and engagement across all touchpoints. The position requires night shift availability. Eligibility

• Candidate should have experience in developing and managing content for multiple channels. •Candidate should be able to adapt content for B2B and B2C audiences. •Candidate should have experience collaborating with creative, marketing, and technical teams. Role and Responsibilities •Create and manage content for web, social media, email, and in-store channels. •Adapt content to ensure relevance and brand alignment for B2B and B2C audiences. •Collaborate with creative and marketing teams to deliver high-quality assets. •Assist in implementing omni-channel content strategies to enhance customer experience. •Ensure seamless integration of content across digital and physical platforms. •Track content performance metrics including engagement, conversion, and reach. •Recommend improvements based on analytics and customer feedback. •Work closely with category managers, ecommerce teams, and marketing leads. •Coordinate with technical teams for content publishing and updates. We are solely providing this information for dissemination and wish to clarify that we are not affiliated with the organization.