Company Description

SANKALPA E VYOMA is a growing enterprise specializing in e-commerce solutions and customer satisfaction. With a focus on innovation and efficiency, we aim to provide best-in-class services that drive growth and enhance customer experiences. Our operations are rooted in delivering quality and building lasting relationships. Based in Vadodara, we pride ourselves on creating a dynamic and collaborative work environment for professionals to excel.

Role Description

This is a full-time, on-site role for an E-commerce Expert, located in Vadodara. The E-commerce Expert will oversee daily operations of online marketplaces, manage listings, execute sales strategies, and ensure an efficient and customer-friendly experience. Key responsibilities include monitoring performance metrics, analyzing trends, addressing customer queries, and collaborating with cross-functional teams to meet business goals.

Qualifications

• Strong expertise in E-commerce platforms and Sales strategies to drive revenue and market presence
• Excellent Customer Service and Communication skills for maintaining customer satisfaction
• Analytical Skills to interpret data, monitor performance, and improve operational efficiency
• Ability to collaborate with teams to implement strategic initiatives and achieve business objectives
• Self-motivated, detail-oriented, and adaptable to changes in a dynamic work environment
• Bachelor's degree in Business, Marketing, or a related field is a plus