Hyve Sports Pvt Ltd is a sports apparel customisation manufacturing company is located at Kinfra Apparel Park, Menamkulam, Trivandrum. We are looking for E-commerce Executives who can join our team immediately.

Responsibilities:

• Manage product listings and day-to-day operations on Shopify and marketplaces (Amazon, Flipkart, etc.), including product updates, pricing, and inventory.
• Ensure product pages contain accurate descriptions, images, specifications, and details.
• Update website content such as homepage banners, collections, and promotional sections.
• Monitor website performance and ensure smooth browsing and checkout experience.
• Track store performance including traffic, sales, conversion rate, and average order value (AOV).
• Create and manage discount campaigns, coupon codes, and promotional offers.
• Coordinate with marketing teams for campaign launches and product promotions.
• Manage order operations including orders, cancellations, returns, and exchanges.
• Coordinate with warehouse and logistics teams to ensure timely order processing and delivery.
• Monitor inventory levels and product availability to avoid stock-outs.
• Manage abandoned cart recovery campaigns through WhatsApp, email, and SMS automation tools.
• Follow up on payment failure transactions and COD order confirmations when required.
• Work with customer support teams to resolve order-related issues and improve customer experience.
• Manage Shopify apps and integrations such as payment gateways, shipping tools, and automation platforms.

Prepare weekly or monthly reports on store performance and key e-commerce metrics.

Qualifications & Skills:

• 1–3 years of experience working with Shopify or e-commerce platforms.
• Basic understanding of online order lifecycle and e-commerce operations.
• Good coordination and communication skills.
• Strong attention to detail and ability to manage multiple tasks.
• Basic knowledge of Excel / Google Sheets.
• Ability to work in a fast-paced e-commerce environment.
• Strong written and verbal communication skills

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person