Job Summary

We are looking for a detail-oriented and proactive E-Commerce Assistant to support daily online store operations. The role involves product listing management, order processing, customer coordination, and assisting in digital marketing activities to ensure smooth e-commerce performance and customer satisfaction.

Key Responsibilities

✅ Create and update product listings (titles, descriptions, images, pricing)
✅ Manage inventory and stock updates across marketplaces/websites
✅ Process and track customer orders and coordinate with the logistics team
✅ Handle customer queries via email, chat, or marketplace platforms
✅ Monitor product performance, sales, and competitor activity
✅ Assist in promotional campaigns, discounts, and online marketing initiatives
✅ Ensure accuracy of product data and website content
✅ Generate basic reports on sales, returns, and order status
✅ Coordinate with internal teams for product availability and dispatch

Requirements & Skills

✔ Bachelor’s degree in Commerce, Marketing, Business, or related field
✔ Basic knowledge of e-commerce platforms (Amazon, Flipkart, Shopify, WooCommerce, etc.)
✔ Good written and verbal communication skills
✔ Strong attention to detail and organizational ability
✔ Basic Excel / Google Sheets knowledge
✔ Understanding of online customer service practices
✔ Ability to multitask and work in a fast-paced environment

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• E-Commerce: 1 year (Required)
• Microsoft Excel: 1 year (Required)
• Google Suite: 1 year (Preferred)

Work Location: In person