Job Description:

Job Title: Documentary Trade Operator, AS

Corporate Title: Associate

Location: Mumbai, India

Role Description

• To perform day to day activities related with operations.
• Responsible for the Scrutinizing the requests and documents received by the bank under a Bank Guarantee or Letter of Credit
• Mitigating operation and regulatory risks Pro-active follow up and manage expectation with different stakeholders including client to take care of pending issues.
• Good Knowledge of FEMA regulations and RBI master circular on bank guarantees and co-acceptances.
• Able to scrutinize BG text and highlight ambiguous clauses.
• Able to handle “extension cum invocation” and “pure invocation” cases in a effective manner ensuring adherence to RBI regulations.
• Manage and escalate issues on a precise, timely manner, identify root cause, and come up resolution.
• Ensure no aging items in terms of various internal reconciliations.
• Work on data clean up initiatives, remediation and perform any required outreach to counterparties.
• Ensure that there are no Significant / Critical Audit Points as a result of Regulatory or Internal Audits.
• Work in a high-pressure and time-sensitive environment.
• Prioritize tasks and ensure adherence to timelines for completion of activities.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Branch/mid-office operations for Trade Products like Export, Import, BG & LC
• Ensuring swift BAU completion on day-to-day basis.
• Catering to routine product and service problems. understanding the requirement / suggesting documents requirement / resolving conflict
• Whenever required Interact with clients to understand their concerns/needs & improving and streamlining the current processes.
• Addressing client complaints & suggest remedial action to improve efficiency.

Your skills and experience

Communication and Reasoning skills

• Strong communication skills both written and oral via various media i.e. e-mail, phone, face to face and conference calls.
• Good communication skills to communicate at all levels – Biz, Client, Regional & stakeholder management across Operations Units and DBOI.
• Customer oriented while control will not be compromised
• Advance excel knowledge.

How we’ll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.