• Opportunity to lead large‑scale digital quality engineering initiatives
• Opportunity to drive strategic transformation

About Our Client

This organization is one of the world's largest independent providers of digital quality engineering and quality assurance services, enabling enterprises to build and manage high‑performing, reliable, and user‑centric digital applications. It operates across 27+ countries, serving 325+ global clients across banking, financial services, insurance, retail, e‑commerce, telecom, automotive, government, pharmaceuticals, and OTT sectors.

Job Description

Strategic Leadership & Governance

• Drive delivery excellence across portfolios with a focus on schedule, quality, productivity, profitability, and risk management.
• Define strategic direction for the testing function, including policies, quality processes, productivity matrices, and long‑term competency development.
• Contribute to organization‑wide strategy, policy formulation, and tactical decision‑making.

Operational Management & Testing Excellence

• Lead mid to large service-oriented teams, driving efficiency, capability building, and adoption of best testing practices.
• Develop and roll out new methods, frameworks, estimation models, and tools for high‑performance testing programs.
• Oversee testing communities, mentor test managers, and troubleshoot complex delivery challenges across units.

Business Growth & Stakeholder Management

• Support new business propositions, bid management, solutioning, and proposal estimation.
• Scale accounts, improve profitability, and ensure a strong customer success agenda.
• Collaborate closely with senior stakeholders to address technology, delivery, and testing‑related decisions.

The Successful Applicant

A strong candidate is a seasoned technology and delivery leader with 15+ years in the IT services industry, deep experience in Agile/DevOps-driven transformation, and proven success in managing large, multi‑location teams. They bring domain expertise in Insurance, exceptional stakeholder management capabilities, and a consultative mindset that enables them to influence policies, optimize processes, and uplift testing maturity across the organization. Such a leader balances strategic thinking with execution rigor, ensuring delivery excellence while driving innovation, scalability, and customer value.

What's on Offer

• Competitive salary within the industry.
• Opportunities for professional growth and development.
• Inclusive and innovative company culture.
• Comprehensive benefits and holiday leave.

This is an excellent opportunity for a Delivery Manager to advance their career within the technology and telecoms industry. If this role aligns with your expertise, we encourage you to apply.