Job Summary

Haptik, a global leader in conversational AI and chat automation, is seeking a talented Data Scientist to join our AI and Machine Learning team. The ideal candidate will leverage data-driven insights, develop advanced algorithms, and contribute to building intelligent systems that enhance customer experiences. This role requires a strong foundation in statistical modeling, machine learning, and natural language processing (NLP), combined with a passion for innovation and problem-solving.

Key Responsibilities

• Design, implement, and optimize machine learning models for NLP, recommendation engines, predictive analytics, and other AI-driven solutions.
• Conduct data exploration, preprocessing, and feature engineering on large-scale datasets.
• Collaborate with cross-functional teams including product, engineering, and business intelligence to translate business requirements into AI solutions.
• Evaluate model performance, perform hyperparameter tuning, and deploy models into production environments.
• Continuously research and apply state-of-the-art machine learning and AI techniques.
• Generate actionable insights from data to support strategic decision-making.
• Mentor junior data scientists and contribute to building best practices in AI and ML development.

Required Skills and Qualifications

• Master’s or Bachelor’s degree in Computer Science, Data Science, Statistics, Mathematics, or a related field.
• Strong proficiency in Python, R, or similar programming languages for data analysis and model development.
• Hands-on experience with machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.
• Expertise in NLP, deep learning, and statistical modeling techniques.
• Experience with data visualization tools like Tableau, Power BI, or Matplotlib/Seaborn.
• Knowledge of cloud platforms (AWS, GCP, Azure) and big data tools (Hadoop, Spark) is a plus.
• Strong problem-solving skills and ability to work with complex datasets.

Experience

• Minimum 2–5 years of professional experience in data science, AI, or ML roles.
• Proven track record of developing and deploying machine learning models in real-world applications.
• Experience in conversational AI, recommendation systems, or predictive analytics is highly desirable.

Working Hours

• Full-time role, typically Monday to Friday.
• Flexibility for hybrid or remote working arrangements may be available depending on team requirements.

Knowledge, Skills, and Abilities

• Strong analytical and critical thinking abilities.
• Excellent communication and collaboration skills to convey complex technical concepts to non-technical stakeholders.
• Ability to manage multiple projects and deliver high-quality results under tight deadlines.
• Adaptability to emerging technologies and AI trends.
• Detail-oriented with a commitment to producing accurate, scalable, and reproducible results.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, wellness, and insurance plans.
• Opportunities for professional development, certifications, and training in AI and ML.
• Flexible working hours and remote work options.
• Dynamic and inclusive company culture with access to cutting-edge AI projects.

Why Join Haptik?

• Work at the forefront of conversational AI innovation with a global impact.
• Collaborate with a team of passionate, highly skilled AI professionals.
• Be part of a fast-growing tech company that values creativity, learning, and career growth.
• Opportunity to influence AI products that touch millions of users worldwide.

How to Apply

• Submit your updated resume and a cover letter highlighting your AI/ML projects and experience via Haptik’s careers page.
• Shortlisted candidates will be invited for technical interviews and practical assessments.