Brief Background

Installation and configuration of various servers, switch, storage, etc., and racking and stacking of all data center devices. Responsibilities include Racking, Installation, Cabling, and Troubleshooting.

What the Role needs to Achieve

• Troubleshoot network and system problems to provide solutions to hardware
• Follow instructions contained in the equipment manual when setting up a system or conducting repairs
• Produce shift status reports communicating shift operations and issues to superiors
• Maintain inventory of data center supplies such as servers, storage, switches, and a firewall.
• Participate in educational programs and workshops to improve on existing job knowledge/skills.

ROLES AND RESPONSIBILITIES

• Physically check and verified the provided document’s during the transition period.
• Managing and maintaining the provided checklist.
• Working on L1 &L2 activity. • 24/7 Monitoring of alert incidents through the monitoring tools.
• Install and configure OS like RHEL 6. x, RHEL 7. x and administration.
• Monitoring Disk Space RAM Space CPU Utilization.
• Change the permission or ownership of file systems.
• Creating and managing users and groups.
• Providing proactive response based on the severity of the issues.
• Handling and monitoring different types of Portal’s &application
• Monitoring and troubleshooting network related issues
• Providing technical escalation to L2 /OEM team.
• Supervising maintenance, installation, and updates of data center systems, for both physical and software
• Establishing the rules related to data accessibility and distribution
• Establishing the parameters for data entry or storage of customers’ data
• Ensuring the safety and protection of customers’ data
• Managing the storage and distribution of data
• Backing up data
• Maintenance of equipment
• Entertaining customers’ inquiries and issues
• Recording the installations, upgrades, and maintenance of systems or software
• Creating planning for capacity changes
• Upgrading hardware or software used by the organization
• Researching new technologies to be utilized in the organizations
• Presenting new tools that could be used to improve efficiency or cutting costs
• Ensuring a safe and secure facility to protect the systems and power configuration
• Planning for any probable disruptions, problems, and emergency
• ESSENTIAL KNOWLEDGE AND SKILLS REQUIRED
• Excellent communication skills for direct interaction with internal & external teams.
• Analytical and diligent, with great attention to detail
• Self-motivated and self-sufficient enthusiastic team player, able to work on own initiative
• Assertive, adaptable, collaborative and creative
• Can-do attitude, willing to go the extra mile
• Awareness: in touch with the day-to-day challenges of the Team

EDUCATIONAL QUALIFICATIONS

• B.E./ B. Tech in Computer/Electronics/B.COM/IT or M.C.A or higher from a recognized university
• MCSA / MCSE / MCITP
• Amazon Certified Professional
• Google Certified Professional
• Hardware and Networking

EXPERIENCE

• 2 + years of experience in data center hardware management