Customer Support Specialist - Domestic web chat process non voice

india, Gujarat, Surat

Full–time

Posted on: 16 hours ago

Greetings from Teleperformance!!!

Process: Web chat into Telecom process

Role: Customer Support

Shift: 7AM-12AM (Rotational Shift)

Location: Ambit IT Park, Ambattur Chennai

Qualification: Any Degree (UG & PG both can apply)

Experience: Min 1 yr in any BPO (Mandatory)Salary: 21 CTC and 17 TH

Looking for immediate joiners

Interested candidates can call Jagadeesan HR - 9842425551 / 10Am to 8PM or drop your resume to jagadeesan.jagadeesan@teleperformancedibs.com

Roles and Responsibilities
  • Handle customer queries via email, chat, and web chat platforms.
  • Provide timely and effective solutions to customers' issues.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Hindi Chat support.

  • Desired Candidate Profile
  • 1-2 years of experience in non-voice processes such as email support or chat processing.
  • Good communication skills in English (Oral & written)
  • Should have skill to read and write Hindi
  • Should have basic knowledge about telecom process.
  • Should have typing skill.
  • Should have knowledge to draft mail.

Walk-In Location: 82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.

Walk In - Monday to Friday Morning 11AM to 2.30PM.

Exclude Govt Holidays

Note: while you come for walk-In interview carry your updated resume & Aadhar card mention "Divyalakshmi" on top of your resume.