Customer Support Specialist - Domestic web chat process non voice

TP
location

india, Gujarat, Surat

Full–time

inr null - null /undefined

Greetings from Teleperformance!!! Process: Web chat into Telecom process Role: Customer Support Shift: 7AM-12AM (Rotational Shift) Location: Ambit IT Park, Ambattur Chennai Qualification: Any Degree (UG & PG both can apply) Experience: Min 1 yr in any BPO (Mandatory)Salary: 21 CTC and 17 TH Looking for immediate joiners Interested candidates can call Jagadeesan HR - 9842425551 / 10Am to 8PM or drop your resume to [email protected] Roles and Responsibilities • Handle customer queries via email, chat, and web chat platforms. • Provide timely and effective solutions to customers' issues. • Maintain accurate records of all interactions with customers using CRM software. • Hindi Chat support. Desired Candidate Profile • 1-2 years of experience in non-voice processes such as email support or chat processing. • Good communication skills in English (Oral & written) • Should have skill to read and write Hindi • Should have basic knowledge about telecom process. • Should have typing skill. • Should have knowledge to draft mail. Walk-In Location: 82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058. Walk In - Monday to Friday Morning 11AM to 2.30PM. Exclude Govt Holidays Note: while you come for walk-In interview carry your updated resume & Aadhar card mention "Divyalakshmi" on top of your resume.

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Job type Full–time
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Experience - years