Customer Support Executive- Jaipur

india, Rajasthan, Jaipur

Full–time

Posted on: 4 days ago

Company Profile:

Ubuy Technologies Pvt. Ltd!

We are a product-based Ecommerce Company with our own ecommerce portal UBUY.COM offering our services all over the world with providing service in software development and designing as well. Ubuy.com is an online E-commerce portal that helps you in getting what you need.

Our Requirements

· Strong communication skills & active listening.

· Excellent writing skills.

· Excellent typing skills.

· Graduation in any discipline.

· Good presentation skills.

· Comfortable with MS office tools.

· Handle social media platforms.

· Ability to handle chats & emails.

· Familiar with CRM systems & practice.

· Handle customers escalation, provide appropriate solution and follow up to ensure solution.

· Customer Orientation.

· Follow communication procedures, process & Guidelines.

· Take the extra mile to engage customers.

· Ensure customer satisfaction and provide professional customer support.

· Communicating & coordinating with collogues as necessary.

· Maintain a positive, empathetic and professional attitude toward customers.

· Responding quickly to customers inquiries on chats, emails & calls.

· Should be Comfortable with rotational shift.

Perks and Benefits:
- 8 hours of shift
-8 annual holidays
-1 Paid Leave/Month
-Provident Fund & ESIC

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Experience:
  • total work: 1 year (Preferred)

Work Location: In person