||Hiring for Domestic Voice & Non Voice [Email & chat ]||

1. Domestic Non-Voice (Email & Chat Process)

Location: Pocharam / Ranigunj

Qualification: Graduate Only

Experience:

• 1 Year Customer Support Experience (Pocharam)
• Freshers Eligible (Ranigunj)

Skills Required:

• V5 / V54 Skill Set
• Good typing speed
• Strong written communication

Languages: English & Hindi (Mandatory)

Shift: Rotational Shifts

Working Days: 6 Days Working | 1 Rotational Week Off

Cab Facility:

• Pocharam 2-way cab within 35 KM
• Ranigunj No cab

Salary:

• 20,400 Take Home (1 Year Experience ? Pocharam)
• 16,700 Take Home (Freshers ? Ranigunj)

2. Domestic Voice Process

Location: Hitech City

Qualification: Undergraduates / Graduates

Experience: Freshers & Experienced Candidates Can Apply

Languages: Fluent Hindi & English

Shift: Day Shift

Working Days: 6 Working Days | 1 Rotational Week Off

Cab Facility: No Cab

Salary:

• 15,000 Take Home
• 2,000 Transport Allowance

Total Take Home: 17,000

Key Roles & Responsibilities

• Handle customer queries through Email, Chat, and Voice when required
• Make outbound calls or attend inbound calls as per process requirement
• Understand customer requirements and provide accurate resolutions
• Investigate issues, research solutions, and resolve customer concerns
• Escalate unresolved issues to appropriate teams
• Maintain proper documentation and update customer records
• Deliver professional and empathetic customer service

Contact Details :

Yamini HR:9705749568

Email id : Yamini.Bandla@axisservice.co.in