Summary:

Takecare Manpower Services Pvt Ltd is seeking a Customer Support Executive to join their team in Chennai. This full-time, permanent role within the Customer Success, Service & Operations department involves providing accurate information, resolving customer issues, and ensuring a positive customer experience. The ideal candidate will have excellent communication skills and a passion for delivering exceptional customer service.

Key Responsibilities

Provide accurate information to customers.
Resolve customer issues professionally.
Maintain call records and follow quality standards.
Ensure a positive customer experience.

Qualifications / Requirements

Any Graduate with 0-1 years of experience in customer service or a related field.
Excellent communication skills in Tamil, English, Malayalam, Kannada, Telugu, or Hindi.
Strong negotiation and convincing skills.
Basic computer knowledge.

Preferred Skills / Attributes

Experience in a banking process environment.
Familiarity with inbound calling and call handling.
Ability to effectively resolve customer queries.
Strong customer interaction and customer handling skills.