Customer Support Executive - Chat/ Call- Skincare - Fresher

Full–time

Posted on: 4 days ago

About the job:

Responsibilities:
  • Engage in effective and persuasive communication to highlight the value proposition.
  • Employ consultative selling techniques to understand customer needs and recommend suitable products.
  • Build and maintain strong, long-lasting relationships with customers through regular follow-ups and personalized communication.
  • Address customer inquiries and concerns, providing timely and accurate information.
  • Develop a deep understanding of product offerings and be able to effectively communicate their features and benefits to customers.
  • Maintain accurate and up-to-date records of all interactions with customers in the company's CRM system.
  • Provide regular reports on sales performance, activities, and challenges.

  • Good to have:
  • Proven experience in customer support, preferably in the skincare, beauty and lifestyle sector.
  • Excellent communication skills with a clear and persuasive approach.
  • Strong interpersonal skills and the ability to build rapport with customers.
  • Results-driven and able to meet and exceed sales targets.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.

Who can apply:

Only those candidates can apply who:

Salary:
Competitive salary

Experience:
0 year(s)

Deadline:
2035-01-01 00:00:00