Customer Support Executive (male Candidates Only) (New Delhi)

india, Delhi, New Delhi

Full–time

Posted on: 8 days ago

Job Title Chat Support Executive Location Rohini Sec - 3 Delhi - 110085 6 Days Working Rotational shifts Job Summary As a Chat Support Executive you will play a crucial role in providing exceptional customer service to clients through chat-based communication channels You will be responsible for handling client inquiries resolving issues and ensuring a positive customer experience The role requires excellent typing skills computer proficiency and a strong command of written English You will be part of a dynamic team in an international process with rotational shifts Key Responsibilities 1 Chat Support Provide productive and professional chat-based support to clients by promptly responding to inquiries resolving issues and addressing concerns 2 Typing Skills Maintain quick and accurate responses during chat interactions 3 Written Communication Maintain high-quality written communication in English ensuring clarity grammar and spelling are impeccable 4 Shift Flexibility Adapt to rotational shifts as part of the international process to ensure 24 7 chat support coverage Qualifications 1 Proven experience in chat-based customer support or a related field is a plus 2 Excellent typing skills 3 Proficiency in computer usage 4 Strong command of written English 5 Excellent interpersonal and communication skills 6 Flexibility to work in rotational shifts About Us Nethues Technologies Pvt Ltd is an established name in the web and mobile app development industry having a rich clientele spread across the globe With a working strength of more than 350 people we have our offices in the USA and the UK We offer a rich environment and ample opportunities for our employees to grow and mature as experts in their respective fields What Sets Us Apart 20 Years old company ISO 9001 2008 certified Proper policies in place Timely increments Certified in multiple technologies Job Types Full-time Permanent Pay Up to 32 000 00 per month Work Location In person