Key Responsibilities

Lead Qualification & Sales Support

• Call and engage with cold leads generated through marketing campaigns or databases.
• Qualify leads and convert them into warm prospects by understanding their requirements.
• Schedule meetings or consultations with interior designers and architects.
• Maintain accurate lead data and follow-ups in CRM systems.

Customer Support & Account Management

• Assist newly onboarded clients during the onboarding process.
• Handle client queries and provide timely resolutions.
• Manage a few assigned accounts to ensure smooth project coordination.
• Build strong relationships with clients to ensure satisfaction and repeat business.

Coordination

• Work closely with the sales, design, and operations teams.
• Ensure proper handover of qualified leads to the field/design team.
• Track meeting outcomes and follow up with potential clients.

Requirements

• 1–3 years of experience in Inside sales, tele-sales, or customer support.
• Strong communication and persuasion skills.
• Ability to handle cold calling and lead qualification.
• Basic knowledge of CRM tools and sales pipelines.
• Customer-focused attitude with good problem-solving skills.
• Experience in home services, interiors, or real estate industry is a plus.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund
• Work from home

Language:

• Kannada (Required)

Work Location: Remote