Hiring for the Profile of Customer Support Associate- Voice Process- Hospitality.Location: GurgaonShift: RotationalMode: Work From OfficeRole OverviewWe are looking for Customer Support Executives with a Customer Support or Hospitality background who can deliver excellent customer service through voice support.Key ResponsibilitiesHandle inbound and outbound customer calls.Resolve customer queries, complaints, and service requests.Maintain high-quality customer interaction and satisfaction.Follow company process guidelines and escalation protocols.Update customer interactions in the system/CRM.Required SkillsGood English communication skills.Prior experience in Customer Support or Hospitality industry.Ability to handle customer concerns professionally.Comfortable working in rotational shifts.Share Your CV-Vaishnavi.Ojha@pineqlab.com