Customer Support Administrator/Client Support/Customer Service

india, Madhya Pradesh, Bhopal

Full–time

Posted on: 4 days ago

Built by Active Traders, For Active Traders” , TradeZero was founded in 2015 by a team that leveraged decades of collective operating and trading experience to build a next-generation trading platform tailored to the needs of the ever-growing community of sophisticated traders.

With broker dealers in the Bahamas, US and Canada, we offer retail traders low-to-no-cost stock trading and direct market access to U.S. equities and equity options via online trading platforms. Our customers choose us for our suite of advanced desktop, web-based and mobile trading platforms, professional-grade market access, sophisticated trading tools and our 24x7 live customer service.

This is a full-time on-site position located in Bhopal for a Client Support Administrator. The responsibilities include providing exceptional customer support, addressing client inquiries, resolving concerns, and building sustainable relationships. Customer Support and Client Relations skills to offer superior service and build lasting client relationships
Relevant experience in client support roles, preferably in financial services, is a plus
Proficiency in using customer relationship management (CRM) tools and software
Bachelor's degree in Business, Finance, or a related field preferred