Customer Support (French)

Full–time

Posted on: 5 days ago

Work Location: Chennai
Experience: 1 to 3 Years
Education Qualification: Any Graduate (Must)
No of openings: 6

Roles and Responsibilities:
Gaming experience is mandatory.
Ability to multi-task.
Ability to stay focused while working on multiple programs.
De-escalate issues as necessary.
Understand player needs (read attentively, respond appropriately).
Problem-solving skills.
Patience and willingness to help.
Strong customer service orientation and disposition.
Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.).
Excellent written and verbal communication skills in French.

Required Skills & Desired Skills

Excellent Conversational and Customer Service Skills.
Excellent verbal, written, and interpersonal communication skills.
For French, the level required is above (B2).
Customer Service experience is a plus.
Ability to multi-task.
Typing skills (Chat/Email: 35 wpm).
High School Diploma or equivalent.
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Submit the form below to apply

Name(Required)
Email(Required)
Phone(Required)
Are you a Graduate?(Required)
Yes
No
Do you have customer service experience in French Language, working in a call center environment?(Required)
Yes
No
How many years of experience do you have working as a Customer Service Representative?(Required)
0-12 Months
more than 12+ Months
Are you flexible working in night shifts?(Required)
Yes
No
Flexibility to work any hours?(Required)
Yes
No
Are you willing to work on Holidays?(Required)
Yes
No
Do you have prior gaming industry experience?(Required)
Yes
No
Current Location(Required)
Attach Resume(Required)
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