Customer Success Associate – International Chat Support (Equity/Crypto)

india, Haryana, Gurugram

Full–time

Posted on: 8 days ago

About the job:
Key responsibilities:

1. Handle customer queries via chat professionally and efficiently

2. Manage multiple live chats simultaneously

3. Provide accurate information related to financial products/services

4. Ensure high customer satisfaction and quality compliance

5. Meet defined KPIs and productivity metrics

Who can apply:

Only those candidates can apply who:
  • have minimum 1 years of experience
  • are from Gurgaon only

Salary:
₹ 2,50,000 - 3,80,000 /year

Experience:
1 year(s)

Deadline:
2026-03-27 23:59:59

Other perks:
5 days a week, Health Insurance, Life Insurance

Skills required:
Banking, Equity Research and Stock Trading

Other Requirements:

Qualification: Graduate/undergraduate

Experience: Minimum 6 months of mandatory BFSI experience

Typing Speed: Minimum 35 WPM

Chat Handling: Ability to manage more than 2 concurrent chats

Communication: Excellent English (verbal & written)

About Company:
At Elevate X Solutions, our mission is to help businesses grow and succeed. We provide a wide range of services, including market analysis, strategic planning, recruitment, and sales development, to help our clients achieve their goals.