About the job:
Key Responsibilities:

1. Respond to customer queries related to cashless transactions and services.

2. Provide clear and accurate information to users through chat, email, or calls.

3. Troubleshoot basic issues and guide customers through the resolution process.

4. Escalate complex cases to the appropriate internal teams when required.

5. Maintain a professional, empathetic, and solution-oriented approach while interacting with customers.

6. Keep records of customer interactions and feedback.

Who can apply:

Only those candidates can apply who:

• are from Jaipur only

Salary:
₹ 2,40,000 - 3,00,000 /year

Experience:
No experience required

Deadline:
2026-04-12 23:59:59

Skills required:
MS-Excel, English Proficiency (Spoken) and English Proficiency (Written)

About Company:
Dreamcast is a technology-driven company focused on building innovative digital solutions for businesses and creators. We specialize in web development, software solutions, digital products, and modern technology services that help organizations grow in the digital ecosystem. Our mission is to combine creativity with technology to deliver efficient, scalable, and user-friendly solutions.

At Dreamcast, we work on developing modern platforms, digital tools, and automation systems that simplify complex processes and enhance productivity. Our team believes in continuous learning, collaboration, and innovation, providing opportunities for young talent and interns to gain real-world experience while contributing to impactful projects.

We aim to create a dynamic environment where technology meets creativity, enabling individuals and businesses to transform ideas into powerful digital products.