Company Name:

Apna (On behalf of Earlyjobs)

Job Title

Customer Service Representative - BPO

Organisation Type

Company

Sector

Other Service Activities

Functional Area

Others

Functional Role

Others

Job Description

Strong Communication Skills Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively. Problem-Solving Abilities Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction. Empathy and Patience Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience. Product Knowledge Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers. Team Collaboration and Adaptability Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment. Work type: Work from office Fluent in English, Hindi, Telugu Eligibility: 12th pass mandatory

Additional Information Total Experience (in years) 0 - 31 Job Location Hyderabad Key Skills Customer Care, Sales, Inbound Sales, Voice Process, Domestic BPO, Outbound Calling, Outbound Sales, Inbound Calling, blended process, Telecalling - Customer Service, Customer complaints handling Nature of job Full Time Salary (₹) 12000 - 18000 Salary/Wage Type Monthly Gender Preferences Any Ex-Servicemen preferred No Number of Openings 1