Customer Service Executive - Two Wheeler Loans - Vriddhi - Chhindwara - Pankaj Plaza - CSE

Full–time

Posted on: 4 days ago

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency.

  • Identify target areas for prospective business

  • Pre-screen customer segments as per the organization norms

  • Ensure the number of log in along with disbursement

  • Sanction ratio target achievement

  • Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements

  • Execute sales promotion activities to build customer interest in the TCFSL brand

  • Build strong client relationships both internally and externally and build a strong brand identification with potential customers.

  • Ensure vendor empanelment and develop relationships with new vendors.

  • Develop strong distribution channels

  • Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.

  • Ensure compliance to all Audit / RBI regulations.

Exp (in yrs) :- 0-3 yrs

Qualification :- Graduate in any discipline