Customer Service Associate - Fresher

Full–time

Posted on: 7 days ago

About the job:
Key Responsibilities:

1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner.

2. Providing accurate information about our products and services to customers.

3. Resolving customer complaints and ensuring customer satisfaction.

4. Processing orders and handling returns or exchanges.

5. Collaborating with other team members to ensure a seamless customer experience.

6. Maintaining customer records and updating information in the database.

7. Participating in training sessions to stay updated on product knowledge and customer service best practices.

Who can apply:

Only those candidates can apply who:
  • are from Hebbal only

Salary:
₹ 2,00,000 - 3,20,000 /year

Experience:
No experience required

Deadline:
2026-03-28 23:59:59

Other perks:
Health Insurance

Skills required:
English Proficiency (Spoken), English Proficiency (Written) and Hindi Proficiency (Spoken)

About Company:
Delights Marketing Solutions is a staffing and talent acquisition consultancy based in Kolkata, India. We partner with startups, SMEs, and growing organizations to support their hiring needs across sales, marketing, operations, customer support, and digital roles. As a recruitment consultancy, we manage candidate sourcing, screening, and coordination, while final selection and employment are with our client companies. We focus on ethical hiring practices, transparent communication, and connecting candidates with genuine career opportunities that support long-term professional growth.