Customer Service and Sales Associate

Full–time

Posted on: a month ago

As a Sales Associate & Customer Service Representative at Metphi Clinic in Indiranagar, Bengaluru, you will play a vital role in promoting our aesthetic and laser treatments, ensuring exceptional customer service, and driving sales. Metphi Clinic is known for its professional and affordable skincare services, laser treatments, and cosmetic procedures, all provided in a welcoming environment focused on customer satisfaction.

- Educating clients on treatments and products
- Engaging with potential and existing clients to boost sales
- Meeting sales targets through upselling and cross-selling
- Staying updated on industry trends

In addition to sales responsibilities, you will be expected to provide top-notch customer service by:

- Greeting clients warmly
- Addressing inquiries via various channels
- Managing bookings efficiently
- Handling client concerns with empathy

You will also assist in clinic operations by helping to maintain a clean and organized reception and retail area, supporting marketing initiatives, and assisting with inventory management.

To excel in this role, you should have:

- Prior experience in sales and/or customer service, particularly in the beauty, wellness, or medical aesthetics industry
- Strong communication skills
- A sales-driven mindset
- A passion for skincare and aesthetics

Metphi Clinic offers a competitive salary with commission/incentives, employee discounts, training opportunities, and a friendly work environment. This full-time position requires an expected workload of 54 hours per week, offering benefits such as leave encashment, paid sick time, and paid time off. The work schedule is during the day shift, and proficiency in English is required. You must be located in or willing to relocate to Bengaluru, Karnataka, and have a willingness to travel as needed. A Higher Secondary (12th Pass) education and at least 1 year of work experience are also required for this role.

If you are enthusiastic about aesthetics and enjoy helping clients enhance their appearance and confidence, we encourage you to apply by sending your resume and a cover letter to hidden_email with the subject line "Sales Associate Application [Your Name]". As a Sales Associate & Customer Service Representative at Metphi Clinic in Indiranagar, Bengaluru, you will play a vital role in promoting our aesthetic and laser treatments, ensuring exceptional customer service, and driving sales. Metphi Clinic is known for its professional and affordable skincare services, laser treatments, and cosmetic procedures, all provided in a welcoming environment focused on customer satisfaction.

- Educating clients on treatments and products
- Engaging with potential and existing clients to boost sales
- Meeting sales targets through upselling and cross-selling
- Staying updated on industry trends

In addition to sales responsibilities, you will be expected to provide top-notch customer service by:

- Greeting clients warmly
- Addressing inquiries via various channels
- Managing bookings efficiently
- Handling client concerns with empathy

You will also assist in clinic operations by helping to maintain a clean and organized reception and retail area, supporting marketing initiatives, and assisting with inventory management.

To excel in this role, you should have:

- Prior experience in sales and/or customer service, particularly in the beauty, wellness, or medical aesthetics industry
- Strong communication skills
- A sales-driven mindset
- A passion for skincare and aesthetics

Metphi Clinic offers a competitive salary with commission/incentives, employee discounts, training opportunities, and a friendly work environment. This full-time position requires an expected workload of 54 hours per week, offering benefits such as leave encashment, paid sick time, and paid time off. The work schedule is during the day shift, and proficiency in English is required. You must be located in or willing to relocate to Bengaluru, Karnataka, and have a willingness to travel as needed. A Higher Secondary (12th Pass) education and at least 1 year of work experience are also required for this role.

If you are enthusiastic about aesthetics and enjoy helping clients enhance their appearance and confidence, we encourage you to apply by sending your resume and a cover letter to hidden_email with the subject line "Sales Associate Application [Your Name]".