Customer Service Agent

india, West Bengal, Kolkata

Full–time

Posted on: 5 days ago

We're Hiring: Customer Service Representative (Outbound – UK Process)

Location: Behala Taratala, Kolkata (WFO Only)

Shift Time: 1 PM – 10 PM (Fixed Timing)

Work Days: Monday to Saturday (6 Days a Week)

Freshers Welcome!

About Us – Pemlix Technology Solutions Pvt Ltd.

At Pemlix, we're all about delivering smart, scalable IT & BPO solutions for businesses across the globe. From lead generation to back office support, we keep things moving and clients happy. Our growing team is now on the lookout for energetic, talkative, and driven individuals to join our outbound UK process.

What You'll Be Doing ?

Make outbound calls to UK-based customers (no night shifts!)

Share information about our services and offers

Generate leads, follow up, and keep conversations engaging

Maintain accurate call records and customer info

Be the voice that makes a difference – helpful, polite, and professional

What We’re Looking For:

Great communication skills (English fluency is a big plus!)

Confidence on calls and a positive attitude

Ability to handle rejections without losing your cool

Basic computer skills

Freshers encouraged to apply – training will be provided
Experienced candidates must have valid document proof (ID, experience letter, etc.)

Why Join Us?

Fixed day shift: 1 PM – 10 PM (UK timing, but no late nights!)
Sundays OFF

Friendly team, supportive work culture
Learn the ropes of the BPO industry and grow your career

Attractive salary + incentives for performance + PF & ESI

Drop facilities available for females employees

Contact us - 9073150150.

Job Types: Full-time, Permanent, Fresher

Pay: From ₹10,000.00 per month

Benefits:
  • Health insurance
  • Provident Fund

Work Location: In person