As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Title: Customer Help Desk Specialist

Hyderabad | Hybrid

SS&C Intralinks is a leading, global technology provider of beyond the firewall collaboration solutions. Over 800 of the Global Fortune 1000 use the Intralinks platform to securely share content and collaborate anytime, anywhere, with business partners.

We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. Hybrid Work Model and Business Casual Dress Code, including jeans

Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays

Mediclaim, Term Life Insurance, Accidental Coverage, Employee Assistance Program, Parental Leave

Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

Training: Extra Perks: Diwali voucher

Manage assigned inquiries to maintain the Response Time Service Level Agreement. Billing error resolution & disputed charges

Entering credits for billing errors discovered

Billing explanations for invoices in question - ensuring that all charges are accurate by consulting the sales contract and specific billing notes that are available.

Discussing billing issues with sales representatives, client services, and others to resolve questions

Responding to Inbound calls landing on the Finance Hotline.

Bachelor's degree in Accounting, Finance, or a related discipline.

• 2-3+ years of relevant experience in Order to Cash.
• Able to listen, absorb, and apply coaching techniques from peers and management.
• Proven track record for improving process efficiencies and solving client billing queries
• If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.