Responsible for interfacing with customers logistics manufacturing and or sales or service representatives to handle a variety of pre-sales or post-sales service functions Responds to and or assists Agilent trade customers and internal customers in areas such as product service order fulfillment processes customer service requests such as end-to-end order status management repair calibration requests product changes or returns accounts receivable collections invoicing requirements contract issues administration or lease administration Responsible for booking orders upselling or cross-selling products and or processing quotes Resolves problems by applying established policies procedures and tactics Qualifications May require some higher education or specialized training certification or equivalent combination of education and experience Typically 1-3 years of relevant experience for entry to this level Additional Details This job has a full time weekly schedule Our pay ranges are determined by role level and location Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training During the hiring process a recruiter can share more about the specific pay range for a preferred location Pay and benefit information by country are available at https careers agilent com locations Agilent Technologies Inc is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other protected categories under all applicable laws Travel Required No Shift Day Duration No End Date Job Function Customer Service