We are looking for a Customer Retention Executive to maintain strong relationships with existing customers and ensure their continued engagement with our products or services. The candidate will focus on improving customer satisfaction and reducing customer churn. Responsibilities Engage with existing customers to maintain long-term relationships. Address customer concerns and resolve issues promptly. Follow up with customers to ensure satisfaction. Identify opportunities to retain customers and improve loyalty. Maintain records of customer interactions. Qualifications Bachelor’s degree in any field. Good communication and interpersonal skills. Basic computer knowledge. Ability to handle customer concerns professionally. Strong problem-solving and customer service skills.