Key Responsibilities:

Handle incoming customer calls, emails, and messages professionally.

Respond to customer inquiries and provide accurate information about products or services.

Resolve customer complaints and escalate issues when required.

Maintain records of customer interactions and update the CRM system.

Follow up with customers to ensure their issues are resolved.

Coordinate with internal departments to address customer concerns.

Ensure customer satisfaction by providing quality service.
Experience:

1–3 years of experience in customer service or customer support

Education:

Graduate in any discipline.

Preferred Qualities:

Positive attitude and patience while dealing with customers.

Ability to work in a fast-paced environment.

Team-oriented mindset.

Timing: 10 am -6:30 pm

Salary: 14k-18k

Location: Ciarr Industries Private limited
Building No. 11/14, Deshmesh Colony, Main Rd Noorwala, Kakowal Village, Ludhiana, Punjab – 141008

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Representative job
Please go through the FAQs to get all answers related to the given Customer Care Representative job
What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience.

What is the salary and job type for this role?
Ans : The salary for this Customer Care Representative job ranges between ₹14,000-₹18,000 per month. This is a Full Time job.

What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Noorwala, Ludhiana.

How many openings are available for this position?
Ans : There is 1 opening available for this position.

Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.

What are the key responsibilities of this Customer Care Representative job?
Ans : As a Customer Care Representative, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.

Where is this job located?
Ans : This Customer Care Representative job is located in Noorwala, Ludhiana.

What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience is ideal for this Customer Care Representative job.

Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.

Candidates can call HR for more info.