Customer Care Executive-TATA Motors Service Centre

Full–time

Posted on: 7 days ago

Customer care Executive Responsibilities:

· To be responsible for making outbound calls on a daily basis using data provided.

· To take appointments for Vehicle Service

· Handling Customers & their complaints

· Feedback callings

· Handling Appointments

· Managing and scheduling appointments for procedures

· To convert the calls to new business leads.

· To achieve agreed personal and departmental targets captured from calling data provided.

· To inform potential client’s on the company’s products and services.

· To use company databases to gain potential leads.

· To ensure Customer satisfaction at all times.

· Handle telephone queries.

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:
  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person