Details of the requirement are given below for your reference:

1) Client Company : Manufacturing Industry
2) Position : Customer Care Executive – E-commerce
3) Experience Required : 1 to 5 Years
4) Salary Negotiable : Salary - Rs. 20,000 PM to 25,000 PM Depending upon candidates knowledge
5) Job Location : Surendranagar
6) Job Description :

• Handle customer inquiries via phone, email, chat, and social media platforms
• Resolve issues related to orders, payments, shipping, returns, replacements, and refunds
• Address customer complaints professionally and ensure timely resolution
• Maintain customer interaction records using CRM or support tools
• Coordinate with logistics, warehouse, and internal teams for issue resolution
• Ensure high customer satisfaction and service quality standards

E-commerce & Listing Management

• Create, update, and manage product listings on Amazon Seller Central
• Upload product details including titles, descriptions, bullet points, images, pricing, and keywords
• Ensure listing accuracy, compliance with Amazon policies, and SEO best practices
• Manage inventory updates, stock availability, and pricing changes
• Handle product listing issues such as suppressed listings, catalog errors, and policy violations
• Coordinate with design and content teams for images and A+ content
• Upload and manage product listings on the company website (Shopify/WooCommerce/Magento or similar)

Interested candidates can apply immediately.

With Regards,
Gopi (HR)
7777981971

Job Type: Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person