Position – CRM Executive

Location – Noida, Sector-18

Job Type – Full time (on site)

Experience – Min. 2 yrs

About Us –

Wedding Alliances is a premium matrimonial service provider offering personalized matchmaking for clients. We work on an exclusive, one-on-one consultation basis, ensuring privacy, trust, and quality matchmaking experiences.

Key Responsibilities –

l Act as the primary point of contact for clients post-inquiry to final execution.

l Maintain and update the CRM system with accurate client information and interaction history.

l Build and nurture long-term relationships with clients to ensure satisfaction and repeat business

l Coordinate with internal teams (sales, design, operations) to ensure timely delivery of services

l Handle client queries, feedback, and grievances with professionalism and promptness.

l Track client engagement metrics and generate regular reports for management review.

l Follow up on leads, schedule meetings, and assist in the conversion of prospects

l Assist in the planning and execution of client meetings and walkthroughs.

Required Skills –

l Excellent verbal and written communication skills in English and Hindi.

l Strong interpersonal skills with a client-first mindset.

l Strong organizational skills and attention to detail.

Qualification and Experience –

l 6 months - 1 year of experience in CRM or client servicing, preferably in the hospitality industry.

l Bachelor’s degree in Hospitality, Business Administration, Marketing, or a related field.

What we offer –

l Competitive salary based on experience and skills

l Opportunity to work in a professional , client-focused environment.

How to apply –

Send your resume and a brief cover letter to admin@weddingalliances.com with the subject line :-

“Application: CRM Executive – Your Name”

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Leave encashment

Education:

• Bachelor's (Required)

Language:

• English (Required)
• Hindi (Required)

Work Location: In person