Job Title: CRM Coordinator
Location: DLF Industrial Area, Faridabad, Haryana

Experience: 7–8 Years

Job Description:

Cenlub Systems is looking for an experienced CRM Coordinator to manage customer relationships, coordinate with internal teams, and ensure smooth communication between clients and the company.

Key Responsibilities:

• Manage and maintain customer relationship data in the CRM system.
• Coordinate with sales, service, and operations teams to resolve customer queries.
• Handle customer complaints and ensure timely resolution.
• Prepare reports, maintain customer records, and update CRM databases.
• Follow up with clients for feedback, service updates, and order status.
• Assist the sales team with documentation and coordination.
• Maintain strong relationships with existing customers.

Required Skills:

• Strong communication and coordination skills
• Good knowledge of CRM software and MS Office
• Ability to manage customer queries professionally
• Good organizational and reporting skills

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Provident Fund

Work Location: In person