coustomer support executive

Full–time

Posted on: 5 days ago

Customer Support Executive Job Type: Full-time Working Hours: 8 Hours Job Overview Iconic Fashion Retailing Private Limited is looking for a dedicated and customer-focused Customer Support Executive to join our team. The candidate will be responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. The role requires strong communication skills and the ability to provide quick and effective solutions to customers. Key Responsibilities Handle customer queries through phone, email, and chat. Provide accurate information about company products and services. Resolve customer complaints in a professional and timely manner. Maintain records of customer interactions and transactions. Coordinate with internal departments to resolve customer issues. Follow up with customers to ensure their concerns are resolved. Maintain high customer satisfaction levels. Required Skills Good communication and interpersonal skills. Basic computer knowledge. Problem-solving ability and patience with customers. Ability to work in a team environment. Positive attitude and customer-focused mindset. Qualifications Minimum: 12th Pass / Graduate preferred. Freshers and experienced candidates can apply. Benefits Training provided by the company. Professional work environment. Career growth opportunities. Fixed working hours.

Job Types: Full-time, Permanent, Fresher

Pay: ₹17,000.00 - ₹25,000.00 per month

Work Location: In person